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Hazel Owen
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What is 'real Learning'?

Started this discussion. Last reply by John S. Oliver Feb 12, 2013. 16 Replies

Image via WikipediaIn this keynote presentation from ULearn 2011 Lane…Continue

Tags: education, empowerment, Inquiry, learning, Methods and Theories

Have your say: Design to engage???

Started Feb 10, 2011 0 Replies

Image by hazelowendmc via Flickr The video below…Continue

Tags: transmission model, Health, Cell, biology, audience

Virtual Professional Development: Bringing the Learning to You

Started this discussion. Last reply by Janey Nolan Jan 30, 2011. 1 Reply

I hope you enjoyed the Global conference session "Bringing the learning to you: Virtual Professional Development Communities".If you would like to access the Prezi that accompanied the session,…Continue

Tags: Global conference, presentation, Prezi, professional development, VPD

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Contact details


Region: Auckland

Mobile: (021) 2273777

Hazel is available to consult in the following areas:

  • Coaching and mentoring
  • e-Learning and Learning Design
  • ePortfolios
  • Assessment
  • Facilitation (virtual, inc. facilitating online Communities of Practice)
  • Leadership
  • Collaborative partnerships

Professional profile

Hazel received her MLITT from the University of Birmingham in 1996, and MA First class hons) in Applied Linguistics from the University of Waikato In 2003. She is Director, and education consultant with Ethos Consultancy NZ. Hazel has been recognised for her work in education in New Zealand and the Middle East and is a recipient of several awards and nominations for programme design, research, and teaching practice. She has had more than 15 years experience working with e-Learning in a range of institutions, and has managed and developed projects, as well as designing and facilitating innovative professional development initiatives. Furthermore, she has conducted a number of related research studies into the efficacy of education technology and has presented and published the results internationally.

In brief Hazel has:

  • BA (First Class Hons), MA (First Class Hons), MLitt (MPhil equivalent), CELTA
  • 10 years experience as a mentor and coach, including in virtual environments
  • wide experience with the establishment and facilitation of effective online communities of practice / learning
  • experience working with a wide range of learners from a variety of cultural backgrounds to help tailor professional learning programmes that meet their learning needs and preferences
  • a strong design background and has developed her own ICT enhanced learning and teaching (ICTELT) model and framework.
  • a strong understanding of the development of contextualised, social learning and how affective factors and social circumstances influence the professional learning process. These aspects are particularly important when designing and developing eLearning and training of any type.


  • Mentoring and coaching, especially in online contexts
  • Establishing and facilitating online communities of practice.
  • Working with others to develop leadership and facilitation skills.
  • Virtual learning and teaching - with expertise in eLearning design, online facilitation and blended, flipped learning approaches.
  • Review and design blended and/or online professional learning.
  • Conducting research and evaluation.
  • Presenting and publishing internationally.
  • Developing concepts and processes using collaborative, iterative processes that includes evaluation.
  • ePortfolios and eAssessment 
  • Strategic planning and project management 
  • Faculty reviews and professional development;
  • Designing/building online and blended-learning courses 

Clients worked / working with include:

  • Tai Poutini Polytechnic
  • Otago Polytechnic
  • Scratchpad
  • Virtual Learning Network Primary
  • Cyma Ltd (Enterprise architects)
  • NZ College of Appearance MedicineNZ Ministry of Education (School sector: Virtual Professional Development and ESOL)
  • NZ Ministry of Justice
  • Bay of Plenty Polytechnic (NZ)
  • Telford Rural Polytechnic (NZ)
  • Laidlaw College (NZ)
  • Open Polytechnic
  • Unitec NZ (both as a full time Academic Advisor and as an independent eLearning consultant)
  • University of Wollongong in Dubai (UAE)
  • Cognition (NZ)
  • Core Education (NZ)
  • Language for Learning Consultants (NZ)
  • Languages International (NZ)
  • Dubai Men's College (UAE)
  • Ministry of Communication and Housing (Qatar)
  • The Learning Wave (NZ)
  • Royal New Zealand Foundation of the Blind (NZ)
  • Kidpower (NZ)


  • BA (first class hons) Linguistics and Literary Studies,
  • CELTA - A grade Languages International,
  • MA Applied Linguistics (first class hons),
  • MLitt,
  • Te Rito o Te Reo: Karanga - Te Kàkano Certificate,
  • Certificate in Business Coaching

Professional memberships

  • International Coaching Federation (ICF)
  • Distance Education Association of New Zealand (DEANZ) 
  • Australian Society for Computers in Learning in Tertiary Education (Ascilite)

Awards / Fellowships / Scholarships

  • 2015: Nominated for Google for Education Innovator for facilitation of the Ethos Online Community
  • 2012: Merit award for excellence in distance, open, flexible and eLearning (VPLD programme) - DEANZ 2012
  • 2008: Best Presenter award at the EIT Teaching and Learning Conference and nominated for the Staff Excellence Awards: Research (Unitec NZ).
  • 2007: Second in the Nikai Award for Innovation in Teaching. Hazel Owen's programme, Computers, Research Skills and Projects, nominated for and selected as one of the final four finalists in the Nikai Innovation in Education Technology Award.
  • Received recognition for second place in ‘teaching faculty of the year’ 2005-2006 and 2004-2005
  • 2005 - Best presenter's award at TESOL Arabia conference

Personal statement

I believe that by helping students and teachers keep alive their joy of learning we can contribute to the important cultural work of challenging the current status quo in results-driven education.

Through mentoring and coaching, I support people to recognise how collaboration and co-construction can help them on their journey to transformation. I am ardent about working with people to encourage them to rethink what education could be, so that it meets the needs of all our learners, any place, any time - no matter what the age of the learner. I feel it’s also about recognising everyone as being both learners and teachers, with something to contribute..



Profile Information

What is your profession?
Education Consultant / Director
What is your interest in ICT Enhanced Learning and Teaching?

Way back in the mists of time I studied in the UK both face-to-face and distance (using good old text books, and experiencing all the loneliness etc.). I then worked for the Open University there, and started to build awareness that learning is often social and that conversations are essential; also, support at a time when you are struggling can turn your engagement in a programme of learning right around. It was formative to see how a more tailored approach that recognised how varied my students' backgrounds, experiences and requirements were, worked.

I emigrated to NZ about 12 years ago, worked with exceptionally gifted children (with Rosemary and Rory Cathcart at the George Parkyn Centre), did some time in industry, and then trained as an ESOL tutor before heading over to the Middle East for 6 years (Doha initially and then Dubai). Working with a huge range of learners gave me an an ever growing awareness of the importance of culture, learning preferences, and literacy and numeracy challenges and how they impact learning. Just over 10 years ago I started to work with ICT enhanced learning and teaching, and it was then that I gradually came to realise how social networking, multimedia, ePortfolios etc can empower learners of all ages and backgrounds - recognise and celebrate their experiences and expertise, as well as scaffold their learning journey. As a learner myself - I was studying an MA in Applied Linguistics with the University of Waikato in distance mode - my epiphany was when one night after a long day at work I was just trying to get my head around my final research paper. My tutor at the time had not provided a marking rubric to indicate what he was looking for, nor had he provided models, examples, or guidelines, and I was ready to weep. Luckily, one of my classmates was completing another paper in the early hours of the morning in NZ and I popped into chat. She was amazing!!! She had completed this paper the year before for this tutor, and was able to give me some great guidelines, and let me have a copy of her paper to give me an example of the type of thing that was being looked for. It turned me around. Through this experience I learned a huge amount about designing online and blended programmes (and have developed the ICTELT model, framework and suite of tools) especially around building in scaffolding / using multimedia and trying to disrupt the hierarchy of power but without leaving learners stranded, as well as the importance of communication, a strong community and peer support.

As an aside, it was in the Middle East that I also became really interested in ePortfolios (click here to find out about work with ePortfolios at DMC and Unitec NZ), and designed a fully integrated Computer Research Skills and Projects (CRSP - click here to read a paper) Freshman blended learning programme that scaffolded students in the development of an ePortfolio. After returning to NZ I then worked with Unitec NZ with staff who wanted to develop their own ePortfolio, as well as with students.

At the beginning of 2010 I set up Ethos Consultancy where I am working (and/or planning to work) across sectors (including ITOs). Two projects I am involved in are 1) the Virtual Professional Development project (click here for a video overview, and here for the draft paper) with Eddie Resich where I am working with ten teachers in a community of interest
space and Moodle site). 2) I am also involved in the design and development of the blended ELLINZ (English Language Learning in NZ - click here for a video overview, and here for a student scenario / model) programme for students entering schools but who require language and literacy skills to engage in mainstream classes, and where there may be limited or no ESOL support. As well as these two big projects I've been working with the Australian Flexible Learning Network around ePortfolios (click here for an example), and with other institutions with designing and building distance and blended learning programmes. Exciting times!!

What is your MSN chat/Google Talk/other chat (please specify) username? (if any)
What is your Skype username? (if any)
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What is your blog address? (if any)

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Hazel Owen's Blog

Transactional or transformational coaching?

Posted on May 2, 2019 at 12:09 0 Comments

In the art of coaching there are many different approaches and definitions. However, at a basic level they all are either transactional (coaching for performance) and / or transformational (coaching for a change in awareness and understanding that can lead to improved performance). The two foci are strongly interrelated with the transactional…


What coaching and mentoring is...and isn't

Posted on November 8, 2018 at 16:54 0 Comments

A lovely overview from Sarah Whiting, about what coaching and mentoring is...and isn't, and a couple of the options available through CORE Education.

The description from the Edtalks site reads:

Sarah Whiting, facilitator for CORE Education, discusses the role of coaching and mentoring in teaching. She talks about how important it is that coaching and mentoring happens alongside people, providing support in a safe, confidential and non-judgemental space. Sarah explains how…


Employees are are crying out for coaching and mentoring

Posted on October 24, 2018 at 21:20 0 Comments

I must admit to feeling just a bit excited when I read recently that people are crying out for coaching and mentoring (although I did wince a bit at some of the language used in the article :D). This is a significant shift from seeing coaching and mentoring as something that used to be about performance management, or as something that seemed to be mainly reserved for…


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At 19:19 on September 27, 2018, Amy Scholl said…

My pleasure! Thank you Hazel

At 13:24 on December 13, 2017, Ashwini Datt said…

Thanks Hazel, great to have my own profile now.

At 8:58 on November 6, 2017, Kaye Gilhooley said…

Kia ora Hazel. I'm looking forward to getting acquainted with this community.

At 19:50 on December 6, 2016, Jessica Carrell said…

Hi Hazel, thanks for your "official" welcome :) I'm super glad to be part of the community. Sure, I'll play around with the site navigation for a while before posting anything new...learning curve!

At 6:38 on November 3, 2016, Raymond M Rose said…

thanks Hazel, I'm looking forward to making more connections.  I've known of this community for a while through Michael Barbour's Virtual School Meanderings.  Just hadn't taken the leap.  Now I'm in the water.  

I assume there are some help pages somewhere on the site.  Just made a new blog post -- more a cross-post -- about VR and Accessiblity

At 10:24 on October 8, 2016, Brahim said…

Thank you Hazel! Allah ysallmek too!

I was looking for an online exam tool for my students to help them pass as many mock exams as they want any time when in campus.. You suggested TAO and found it more interesting than others, namely Kaldin that was not enough open to add bulk import of exams and test takers.. 

I want to join because I just adhere to the aim of the community, taking advantage of the ICT in learning, but I am also interested in enhancing teaching abilities and techniques besides the ICT.

Just a note, I am basically working as engineer for power company here! but I also teach IT systems management. For the research paper you pointed out, let's say that I am contributing, but not really doing research!

Thank you again ! Marhaba!

At 10:49 on July 15, 2016, Dilani Gedera said…

Thanks for the warm welcome, Hazel. I'm looking forward to making new connections and sharing ideas and experiences :-) 

At 17:02 on July 13, 2016, Rikki Sheterline said…
Kia ora Hazel,
Thank you. I look forward to learning, challenging and being challenged!
At 14:07 on June 17, 2016, Katarina Moore said…

Thank you Hazel for your warm welcome. I'm looking forward to explore the ethos site and make new connections.

At 19:31 on June 16, 2016, Sharyn Douglas said…

Hello Hazel

Thanks for the invite and the warm welcome, very excited to be a part of such a diverse group.  This came at a great time as I used the video of the young man sharing his Harvard speech today at our staff meeting.  Was a great way to start the meeting around making a difference and being willing to challenge the status quo.   


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